Terms of Use
These terms govern your use of LandLens, operated by Kendra Holdings LLC ("we", "us"). By creating an account or using the app you agree to them. If you do not agree, do not use the app.
Who can use LandLens
You must be at least 18 years old to use LandLens, buy anything from us, or submit any form on this site, and, to post reviews, you must hold a valid email address at a participating college. By using LandLens you confirm you are 18 or older. One account per person.
Your reviews
- Post only your own firsthand experience as a tenant (or applicant) of the property you review. One review per property per person.
- Be truthful. Fabricated reviews, reviews of properties you never lived at, and reviews posted in exchange for payment, discounts, or favors are prohibited and will be removed.
- No harassment, threats, hate speech, or private personal information about any individual (home addresses of individuals, personal phone numbers, or other doxxing). Name landlords and management companies by the name on your lease; do not post anyone's private details.
- Upload only photos you took of the property. No people in photos without their consent.
You keep ownership of what you post, and you grant us a worldwide, royalty-free license to host, display, and distribute it within the app and our services. You can delete your account — and with it your content — at any time in the app.
Verification
Badges (school email, photo, lease) describe how a review was verified; they are granted by us and are never for sale. Submitting someone else's lease or falsified documents is grounds for permanent removal.
Landlords and property managers
Claiming a listing adds a verified business contact card only. Claims never change grades, reviews, or ranking, and grades cannot be purchased. If you believe a review violates these terms, use the in-app flag or email us; verified firsthand tenant experiences are otherwise protected.
Public records
Listings and records (licenses, registrations, inspection outcomes, court records where available) come from government open-data sources, cited in the app. They are provided as published by those sources; we do not guarantee they are complete, current, or error-free, and they are not legal advice or a substitute for your own diligence.
Purchases
Full Reports are one-time purchases delivered by email. If a report fails to arrive, contact hello@getlandlens.com and we will resend or refund it. Purchases made through the App Store are also subject to Apple's terms.
Moderation and termination
We may remove content or suspend accounts that violate these terms. Flagged content is reviewed within 24 hours.
Copyright complaints (DMCA)
We respect copyright and respond to notices under the Digital Millennium Copyright Act. If you believe content on LandLens infringes your copyright, send a notice to our designated agent as described at getlandlens.com/dmca. We remove or disable access to material identified in a valid notice, forward it to the user who posted the material, accept counter-notices, and terminate the accounts of repeat infringers.
Automated features
Lease Review and any other feature labeled as automated or AI-generated is produced by a machine-learning model from the text you provide. It can be wrong, incomplete, or out of date. It is not legal advice, does not create an attorney-client relationship, and must not be your only basis for signing, refusing, or disputing a lease. Only upload documents you have the right to share. Grades are a published formula over public records and reviews and are our opinion, not a statement of fact about any landlord.
Automated access and the Data API
Public pages may be read by search engines and AI agents under the limits stated in our robots.txt and API documentation. Bulk access requires a Data API key; keys are personal, rate-limited, and may be revoked for abuse. Published data must carry the attribution "Data: LandLens (getlandlens.com), CC BY 4.0". Reviews and photos remain their authors' work and are licensed to you only for display with that attribution.
By creating an account, saving a property, claiming a listing, or joining a list on our site you agree to receive the emails that feature describes. Every non-transactional email includes an unsubscribe link.
Disclaimers
The app is provided "as is" without warranties of any kind. Reviews are the opinions of their authors, not ours. To the fullest extent permitted by law, Kendra Holdings LLC is not liable for indirect, incidental, or consequential damages arising from use of the app, and our total liability is limited to the amount you paid us in the past twelve months.
Changes
We may update these terms; the date above reflects the latest version. Continued use after changes means you accept them.